– About Confident Care
Care that comes to you
We exist for the hardest moments, and we believe no one should have to face them alone.
– OUR STORY
Who we are
Confident Care Mobile Crisis is a mobile crisis response team serving the communities of rural southwest Virginia. We bring licensed behavioral health professionals directly to the people who need them, meeting you where you are and helping you stay safe in your own home and community whenever possible.
Through our Mobile Crisis Response and Community Stabilization services, we support children, adolescents, adults, and families across Virginia’s southwest Piedmont Region. Our work is guided by a clear mission: to reduce unnecessary hospitalisations, emergency department visits, and law enforcement involvement, while connecting individuals to the treatment, support, and resources that make lasting recovery possible.
– OUR CONVICTION
That every person, in every moment of vulnerability, deserves to be met with dignity, compassion, and respect.
– OUR BACKGROUND
Why we started
Confident Care Mobile Crisis was founded on a simple but urgent belief: that no one should face a mental health or behavioural health crisis alone, without access to immediate, compassionate, and community-based care. We saw the real need for accessible crisis intervention across rural Southwest Virginia and built a service to meet it. At Confident Care Mobile Crisis, we hold one conviction above all others — that every person, in every moment of vulnerability, deserves to be met with dignity, compassion, and respect.
– What makes us different
We built around you
- We come to you. No waiting rooms, no long drives, no barriers, our mobile team responds where you are.
- We move fast. In a crisis, time matters. We don't make you wait days for an appointment
- We lead with compassion. No shame, no judgment, just trained people who truly listen.
- We connect you to what's next. A safe place to stay, someone to talk to, or longer-term support.
Who we help
We help support children, adolescents, adults, and families and those who are experiencing:
- A mental or emotional crisis
- Abuse, neglect, or feeling unsafe
- Thoughts of self-harm or suicide
- Panic attacks, depression, or extreme stress
- Feeling lost, overwhelmed, or completely alone
Where we serve
We provide Mobile Crisis Response and Community Stabilization across Virginia’s southwest Piedmont Region. Including:
- City of Martinsville
- Henry County — Axton, Bassett, Collinsville, Fieldale, Henry, Ridgeway, Spencer, Stanleytown
- Franklin County — Boones Mill, Burnt Chimney, Callaway, Ferrum, Glade Hill, Penhook, Rocky Mount, Smith Mountain Lake, Union Hall, Wirtz
- Patrick County — Patrick Springs, Stuart
– OUR FOUR PROMISES